UX Methods

Overview of methods other than surveys

Empirical methods

  • Contextual inquiry
  • Task observation (with site visit)
  • User shadowing
  • Card sorting
  • Usability testing

Analytical methods

  • Cognitive walkthrough
  • Heuristic evaluation

Discussion questions

  • Which methods are discovery methods?
  • Which method(s) is used to inform information architecture?
  • Which methods evaluation usability for an exising prototype of interactive artifact?
  • How do surveys fit in?