The Final Report for the Usability Test
Sections
- Executive summary
- Method section (i.e. revised test plan)
- Results section (objective, uninterpreted report of what happened)
- Findings and recommendations
Summarizing data in the results section
Qualitative data
- Was a task successfully completed?
- List of obstacles completing a task
- Description of actions taken by participants
- Quotes from participants
Quantitative data
- Time needed to complete a task
- Subjective ratings from questionnaires
- Number of errors (only if there are many errors of the same type)
Issues for discussion
- Why averages can be misleading
- Alternate ways for presenting quantitative data
Findings and Recommendations
This section provides the following:
- Explanations of what happened
- Prioritized problems (consider severity and frequency)
- Possible solutions