Best Practices on Writing Recommendations
Based on my review of the recommendations exercise. Here are some best practices:
- Briefly summarize the empirical result that supports your explanation of the problem.
- Use language that a non-UX professional understands.
- Clearly separate the description of the problem and the recommendation.
- For the recommendation, provide clear, operational instructions on how the problem can be addressed.
- If the implementation of a recommendation has a substantive cost, acknowledge the cost and explain why addressing the problem is worth it.
Next step: revisit your recommendations and review them based on these best practices. Follow up with comments or a revised problem description and recommendation. Review and comment on other postings.